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Example edition
Crews for Clinics

A crew for your front desk. Diary full.

Crews for Clinics is an example of the Crews platform with the words, tools and ready-made workers of clinics and practices. Appointments confirmed, reminders sent, and a person always handles anything clinical.

Talk to us about this edition See the jobs

An example edition of Crews. Same platform, same controls.

Reception crewIllustrative
  • MOvernightConfirmed 12 appointments for tomorrow.
  • M07:30Moved two patients into earlier, cancelled slots.
  • !Needs your OKSend the reminder to everyone booked for Monday morning.ApproveNot now
Done overnight12 appointments confirmed
This is an example edition. It shows what Crews for Clinics could look like. The platform underneath is the same one the Motor Trade edition runs on, and we shape the details with you. Names and figures here are illustrative.
What a clinic crew does

Appointments, reminders and paperwork. Handled.

Six jobs that fill a front desk's day, each with an example worker you can tailor.

Appointments and confirmations

Confirms bookings, sends reminders and offers a new slot when someone cannot make it.

Max confirms appointments and sends reminders.

Calls and messages

Answers the front-desk phone, takes a message and writes it up. Anything clinical goes straight to a person.

Reception worker writes up every call.

Cancellations and waiting list

Fills cancelled slots from the waiting list so the diary stays full.

Diary worker offers each gap to the next in line.

Forms and paperwork

Chases new-patient forms and consent documents before the visit and tells reception what is missing.

Forms chaser sends friendly reminders.

Invoices and payments

Matches payments, drafts reminders for unpaid invoices and holds them for your OK.

Accounts worker keeps the books tidy.

Follow-ups and recalls

Reminds patients when a check-up or review is due and books the slot.

Recall worker keeps patients coming back.
Always your call

You decide what each worker may do.

Every worker in this edition has Allow, Ask or Block on each action.

  • Clinical questions always go to a person, never to a worker.
  • Reminders and messages can wait for your OK until you trust them.
  • Every action is recorded, and every worker has a stop button.

Its own words

  • Practice, patient, appointment, treatment
  • Recall, cancellation, waiting list
  • Team and clinicians

Ready-made in this edition

  • A fillable Strategy Toolkit for your business
  • A pack of template workers to tick and tailor
  • Example workers with plain names
  • Starter rules for email and approvals
Works with your systems

The tools you already run. One crew across them.

Crews connects to the types of tools a clinic already runs. Examples of what a crew can connect to:

Appointment booking systemCalendar and diaryEmail and text messagesAccountsForms and e-signingShared documents and spreadsheetsTeam chat
A day with your crew

It is 8am. Today's diary is ready.

Here is what a reception crew can have waiting for you when the doors open.

Reception crewIllustrative
  • MOvernightAnswered 6 messages about opening times and booking.
  • M07:00Confirmed all of today's appointments.
  • M07:30Filled a cancelled 10:30 slot from the waiting list.
  • !Needs your OKA caller described symptoms and asked for advice. Passed to a clinician, with the call notes attached.ApproveNot now

Want this for your business? We will build it with you.

This edition is an example. Tell us the jobs you want a crew to do and we will shape it around your business.

Book a demo Build it with us